Vice President, Management

Location: Mohali

Job Summary
The Vice President – Revenue Cycle Management (RCM) is a senior leadership role responsible for overseeing end-to-end revenue cycle operations, driving financial performance, ensuring compliance, and enhancing client satisfaction. The role focuses on optimizing processes, maximizing revenue realization, and building scalable, high-performing RCM operations.

Key Responsibilities
Strategic Leadership
Define and execute RCM strategy aligned with organizational goals
Drive revenue growth, operational efficiency, and scalability
Partner with executive leadership on long-term growth initiatives
Lead transformation initiatives including automation and digital adoption

Operations Management
Oversee end-to-end RCM lifecycle including:
Patient/Client onboarding, eligibility & authorization
Charge capture, coding (CPT, ICD-10, HCPCS where applicable)
Claim submission & clearinghouse management
Payment posting and reconciliation
Accounts Receivable (AR) follow-ups and collections
Denial management, appeals, and write-offs
Establish and maintain productivity, quality, and TAT standards

Financial Management
Drive revenue realization, collections, and cash flow improvement
Reduce AR days and minimize denials and revenue leakage
Track and improve key financial metrics and KPIs
Manage budgets, cost optimization, and profitability

Compliance & Quality Assurance
Ensure adherence to industry regulations (CMS, HIPAA, payer guidelines)
Maintain audit readiness and compliance standards
Implement quality assurance frameworks and continuous improvement initiatives
Lead internal audits and corrective action plans

Client & Stakeholder Management
Build and maintain strong relationships with clients and stakeholders
Handle escalations, governance calls, and performance reviews (QBRs)
Support new client onboarding, transitions, and expansions
Drive high client satisfaction and retention

People Leadership
Lead large RCM teams comprising Managers, AVPs, and Directors
Build leadership pipeline and succession planning
Drive performance management, training, and employee engagement
Enable a high-performance and accountability-driven culture

Key Skills & Competencies
Strong leadership and people management skills
Deep understanding of RCM processes and healthcare billing workflows
Strategic thinking and business acumen
Excellent analytical and problem-solving abilities
Strong communication and stakeholder management skills
Experience in automation, process improvement, and transformation initiatives

Qualifications
Bachelor’s degree (mandatory)
MBA / Healthcare Management preferred
Industry certifications (AAPC, AHIMA, Lean Six Sigma, etc.) are a plus

Experience
15–20+ years of experience in Revenue Cycle Management
Proven track record in senior leadership roles (Director / AVP / VP)
Experience managing large teams and multi-client operations
Exposure to healthcare billing and reimbursement processes