Facilities Manager

Location: Pirangut

Role

Title:

Facility Manager

About Samarpan
Samarpan operates India’s only CARF‑accredited rehabilitation center in Mulshi, Pune, along with a mental health counselling center in Mumbai. We offer a science‑led, compassionate continuum of care across therapy, psychiatry, group programs, outpatient services, support groups, and long‑term rehabilitation.

Backed by the 65+ year legacy of the Baldota Group, Samarpan combines quality, safety, and innovation with leadership trained at institutions such as AIIMS, NIMHANS, Manipal University, and the NHS (UK).

Role Overview
We are looking for a dynamic and detail-oriented  Facility Manager  to oversee the end-to-end operations of our residential centre. This role is critical in ensuring seamless facility management, superior client experience, and alignment with our therapeutic programs.

Location:

Mulshi, Maharashtra

Key Responsibilities
Operations & Facility Management
Manage day-to-day operations to ensure smooth functioning of the centre
Maintain high standards of housekeeping, maintenance, hygiene, and safety
Conduct daily facility inspections and ensure zero service disruptions

Team & Vendor Management
Lead and supervise housekeeping, security, and F&B teams
Manage external vendors (maintenance, pest control, AMC, etc.)
Ensure quality service delivery and adherence to SLAs

Financial & Administrative Management
Work with leadership and finance teams on budgeting and cost control
Monitor expenses and ensure optimal resource utilization
Verify vendor bills and manage operational costs efficiently

Client Experience & Service Excellence
Ensure a clean, safe, and comfortable environment for clients
Drive client satisfaction and proactively resolve concerns
Align facility operations with therapeutic care programs

Compliance & Processes
Ensure compliance with regulatory and accreditation standards
Implement SOPs across operations and continuously improve processes
Maintain documentation, records, and audit readiness

Coordination & Leadership
Collaborate with clinical, medical, and administrative teams
Oversee admissions, billing, discharge, and bed management
Conduct team meetings and drive continuous improvement

Eligibility Criteria
Graduate or Postgraduate in Hospital Administration (preferred) or Hospital Administration
Experience :  8+ years (preferred in healthcare / rehabilitation operations)
Strong leadership and team management skills
Good financial and operational understanding
Excellent communication and interpersonal skills
Proficient in MS Office and basic systems
High attention to detail and problem-solving ability

What We’re Looking For
A proactive leader who can take ownership of centre operations
Strong process orientation and execution mindset
Ability to balance empathy with operational efficiency
Passion for working in a purpose-driven healthcare environment

Why Join Us?
Opportunity to work in a meaningful, impact-driven sector
Collaborative and supportive work environment
Leadership role with high visibility and ownership
Growth opportunities within a reputed rehabilitation organization