Centre Head – Ivf​/Fertility

Position: CENTRE HEAD – IVF / FERTILITY
Location: Pattom Palace

Yana IVF & Fertility Centre
* is looking for an experienced and result-oriented
* Centre Head
* to take complete ownership of centre operations, patient experience, business development and revenue growth.

Key Responsibiities

* Manage complete day-to-day operations of the IVF Centre

* Drive patient footfall, IVF counselling, conversion and revenue targets

* Lead and manage centre teams across clinical and non-clinical departments

* Monitor the complete patient journey:
* Lead → Appointment → Consultation → Counselling → IVF Start
* * Build and maintain strong relationships with doctors, hospitals and referral partners

* Coordinate with Sales, Marketing, Digital Marketing, Telecalling and Counselling teams

* Monitor centre-wise revenue, collections, referrals and conversion performance

* Identify business opportunities and strengthen the centre's market presence

* Handle patient feedback and ensure excellent patient experience

* Conduct regular team meetings, performance reviews and target assessments

* Ensure adherence to SOPs, quality standards, patient safety and NABH requirements

* Prepare and present daily, weekly and monthly MIS reports to management

Candidate Profile

Bachelor's Degree in any disciplineMBA / Healthcare Management / Hospital Administration preferred

* 6–10 years of relevant experience
* * IVF / Fertility / Hospital experience strongly preferred
* Proven experience in centre operations, team management and revenue targets
Strong doctor relationship and business-development skills
Excellent communication, leadership and problem-solving abilities

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