Shift supervisor, Retail
Listed on 2026-05-27
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Retail
Retail & Store Manager, Customer Service Rep, Retail Associate/ Customer Service
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
EssentialFunctions
- Management
Work effectively with store management and store crews. Supervise the store’s crew through assigning, directing and following up of all activities. - Customer Service
Assist customers with their questions, problems and complaints. Promote CVS customer service culture (greet, offer help, and thank). Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers. - Merchandise/Presentation
Price merchandise, stock shelves, execute displays, sign and inventory of weekly, promotional, and seasonal merchandise. Execute the display and maintenance of off‑shelf merchandise. Reset departments following POGs.
- Deductive reasoning ability, analytical skills and computer skills.
- Advanced communication skills and supervision skills.
- Ability to work a flexible schedule, including early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
- Experience as a retail supervisor.
High School Diploma or Equivalent Preferred but not required.
Anticipated Weekly Hours29 hours.
Time TypePart time.
Pay Range$16.00 - $23.00.
BenefitsThis part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Eligible benefits include dental, vision, wellness resources, employee discounts, access to voluntary benefits, and other programs.
We anticipate the application window for this opening will close on: 07/21/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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