Credit Controller; Temporary

Credit Controller

Closing Date: 3 August, 2026

Location: Hybrid in Wokingham |
Category: Credit Control

The Credit Controller will manage debt collection across high-volume entities using our credit control software, Chaser. Working closely alongside the Group Credit Controller, they will support business goals to reduce debtor days and increase direct debit uptake.

This role will focus on assigned entities across our global customer base, with a proactive and organised approach to collections, strong communication skills and the ability to operate with pace and accuracy in a high-volume environment.

This will be a zero hours role with workload subject to fluctuations in demand and is based at our offices in Wokingham, however we appreciate the importance of a positive work life balance and have a hybrid home and office working model.

• Manage a high-volume debtor ledger across multiple currencies, ensuring timely collection of outstanding invoices in line with agreed payment terms
• Proactively chase overdue accounts via telephone, email and written correspondence to senior management or external agencies where necessary
• Allocate cash receipts accurately and in a timely manner, maintaining up-to-date and reconciled account records
• Update case notes across internal systems, and download and process information from customer portals as required
• Reconcile customer accounts and resolve billing queries or disputes in a prompt and professional manner, liaising with the relevant teams as required
• Active management of direct debit collections, encouraging existing customers to switch to Direct Debit
• Maintenance of at risk debtor schedule, escalating and resolving issues with relevant in country teams
• Support month-end close processes including debtor reconciliations, reporting, and bad debt provisioning

• We are powered by our people
• We delight our customers
• We make it happen
• We are always learning
• We are One Team

• Proven experience in a similar credit control position, within a fast-paced, global environment
• Experience managing multi-currency ledgers including GBP, EUR and USD
• Strong working knowledge of credit control processes including collections, cash allocation and account reconciliation
• High level of accuracy and attention to detail, with the ability to manage a large debtor portfolio under pressure
• Ability to work independently and manage own workload to meet deadlines, with a proactive and self‑motivated approach