Receptionist​/Administrative Assistant

Douglas Shaw & Associates is a full-service marketing and direct response fundraising agency serving primarily faith-based nonprofit organizations. We assist clients with strategic planning, tactical execution, and full-cycle analytics for custom integrated fundraising programs. DSA provides a casual work environment that is based on honesty, integrity, mutual respect and fun.

• This position is a HYBRID position reporting to the Executive Assistant to the CEO
• In-office days will generally be Tuesday-Thursday. Must have flexibility to be in the office other days as needed for occasional company and client event meetings
• The duties in this job are always changing and growing but some tasks remain the same.

• Greet all guests, vendors and delivery people in a welcoming and courteous manner
• Answer all incoming phone calls promptly within a 2-3 rings time frame.
• Maintain or assist in maintaining all employee lists including, but not limited to:
  Company Calendar, Company Directory, Phone list, Birthdays & Employment Anniversaries
• Keep reception and kitchen / common areas tidy and well-organized
• Order and maintain office and kitchen supplies
• Purchase postage and prepare shipment of overnight packages for DSA team as requested

• Provide administrative support to Assistant to CEO and Assistant to COO
• Support Client Services department and other DSA team members as needed
• Provide hospitality support for client meetings, company meetings, etc. May need to run errands
• Assist with special projects as needed, occasionally helping with personal matters
• Manage Expense reporting for Office and Digital Department credit cards
• Review production samples for accuracy, send samples to clients and maintain the sample room
• Handwrite envelopes for marketing efforts
• Arrange travel for Client Services team and others as requested
• Prepare or verify expense reports for certain senior management individuals
• Assist Sales Team as needed
• Be responsive to emails, texts, phone calls, occasionally outside of normal business hours

• Bachelor’s degree or equivalent professional experience
• Minimum of 2 years of office experience or administrative experience
• Strong attention to detail and organization skills
• Highly reliable
• Self-starter with excellent follow-up skills
• Ability to solve problems and offer solutions
• Microsoft Office proficiency
• Must be able to maintain strict confidentiality

Since the agency currently works largely for evangelical Christian nonprofit organizations, a unique sensitivity to client style (beliefs, culture, and preferences) will need to be exercised.