Account Manager

Director of Operations | Supreme Builders

The Account Manager at Supreme Builders is directly responsible for managing client relationships and driving revenue through consistent lead generation, proposal management, and contract execution. This highly client-facing role owns the full sales cycle — from initial outreach to contract signing and handoff to operations.

Account Managers are the face of Supreme Builders at the project level — developing new business, maintaining strong client relationships, and ensuring seamless collaboration with field operations.

In addition, this role focuses on building and nurturing high-value relationships within the multifamily construction sector and with national accounts across lumber yards and building material suppliers. Candidates with existing networks or established partnerships in these areas will bring significant value and are highly preferred.

• Identify potential clients through networking, referrals, research, and outreach.
• Maintain a healthy pipeline of opportunities in Buildertrend.
• Conduct regular outreach and follow-ups with GCs, developers, architects, engineers, and suppliers.
• Develop and strengthen relationships with multifamily clients and national accounts, particularly within lumber, framing materials, and building supply networks.
• Attend industry events, trade shows, and networking opportunities to expand Supreme Builders’ presence and partnerships.

• Prepare and submit accurate proposals based on project scope and budget.
• Track proposal status and performance metrics in Buildertrend and Domo.
• Negotiate contract terms, clarify scope, and secure signed agreements or LOIs.
• Document inclusions, exclusions, and clarifications thoroughly in all proposals.
• Conduct detailed scope reviews and confirm compensation for all items within scope prior to execution.

• Upload all required documents (plans, proposals, contracts, clarifications) into Dropbox, Buildertrend, and Plan Grid.
• Ensure that the most updated drawings are available in Plan Grid for operations.
• Maintain 100% documentation compliance before all Pre-Construction meetings.
• Create Buildertrend jobs from Lead Opportunities by building complete estimates per f-cat and cost code.
• Schedule and attend Pre-Construction meetings with Sr. PMs, presenting a comprehensive handoff packet that includes:
• Latest plans and shop drawings in Plan Grid.
• Final estimate and cost coding structure.
• Scope of Work with all inclusions and exclusions clearly defined.

• Serve as a trusted point of contact for assigned clients, ensuring satisfaction and transparency throughout the project.
• Support Sr. PMs with addendums, RFIs, and change orders via Buildertrend.
• Maintain proactive communication through follow-up calls, job site visits, and email updates.
• Escalate project or relationship challenges to the GM as needed to maintain service quality.
• Actively foster long-term partnerships with key accounts, aiming to increase repeat business and strengthen client retention.

• Minimum 5+ years of proven success in construction sales, account management, or project management.
• Strong ability to read and interpret blueprints, drawings, and technical specifications.
• Skilled in preparing estimates, material/labor take-offs, and bid packages.
• Established relationships with multifamily developers, GCs, and/or national building material suppliers (lumber yards, truss manufacturers, or framing product vendors) are a strong plus.
• Deep understanding of the construction sales cycle and preconstruction processes.

• Highly proficient in Buildertrend, Dropbox, Plan Grid, Domo, and CRM/sales tracking platforms.
• Able to learn new software quickly and adapt to evolving technology.
• Analytical skills for assessing project feasibility, profitability, and risk.
• Excellent organizational and time management skills; able to manage multiple projects and deadlines.
• Professionalism rooted in integrity, discipline, and accountability.
• Growth mindset and self-starter attitude with strong ownership…