Lead Premier CSM: AI Adoption & Strategy
Listed on 2026-10-07
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Business
Customer Success Management, Client Relationship Management
Relativity is seeking a Lead Customer Success Manager to own Premier-Tier outcomes and guide AI adoption across large, strategic accounts. You will lead cross‑functional teams, govern change programs, and ensure executive-level alignment with customer partners.
In this role you’ll shape renewal discussions, drive measurable value, and coach the CSM team toward best‑in‑class customer success practices, with a focus on governance and risk management within legal tech environments.
We have an opening for a Lead Premier CSM: AI Adoption & Strategy in Indiana, PA, United States within Management & Operations, Sales.
Step into the Lead Premier CSM: AI Adoption & Strategy role at Relativity in Indiana, PA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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