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Strategic CS Lead East Asia

Job in Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: Coats Group plc
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CS Lead - Greater China & East Asia
A global textile corporation is seeking a Customer Success Lead for the Greater China & East Asia region. This role involves managing post-live customer relationships to maximize adoption of products, driving renewals, and mentoring the reporting team to ensure success. Candidates should have experience in customer success, PLM systems, and the fashion industry. Strong communication and leadership skills are essential.

This is an exciting opportunity to make a significant impact on customer satisfaction and retention.
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