Foreign Client Service Officer; Female

Responsibilities

• Customer Interaction:
  Engage with clients through various communication channels, including phone, email, and chat, to address inquiries and provide accurate information.
• Order Processing:
  Efficiently handle customer orders and transactions, ensuring accuracy and timely processing to meet client expectations.
• Product Promotion:
  Proactively promote and upsell products and services to enhance customer satisfaction and drive sales growth.
• Database Management:
  Maintain and update customer databases with current information to ensure seamless service delivery and follow-up.
• Feedback Analysis:
  Collect and analyze customer feedback to identify areas for improvement and contribute to service enhancement strategies.
• Proactive Service:
  Anticipate customer needs and provide proactive solutions to enhance the overall customer experience.
• Team
  
  Collaboration:
  
  Work collaboratively with team members to ensure consistent service delivery and share best practices.
• Reporting:
  Prepare and present regular reports on customer interactions, feedback, and service performance to management.
• Continuous Improvement:
  Participate in training and development programs to enhance skills and stay updated with industry trends.
• Compliance:
  Adhere to company policies and procedures, ensuring compliance with legal and regulatory requirements.

Deyal Limited

Anywhere in Bangladesh

Full-Time

Full-time

• Experience:
  
  1 year
• Education:
• Skills:
  
  responsibilities, customer inquiries handling, customer service skills, call center operations, customer service, customer service, customer-service, customer relations, customer service, receptionist duties

Last Date of Application: 19 March 2026