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Customer Success Leader: Drive & Retention

Job in Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: Genesys-
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Position: Customer Success Leader: Drive Growth & Retention

Genesys- is looking for a Customer Success Manager to lead a team dedicated to maximizing customer adoption and success. In this role, you'll establish strategic goals for your team, drive execution on customer success strategies, and partner with cross-functional teams to enhance customer relationships.

The ideal candidate has substantial experience in SaaS environments and a strong background in managing complex customer engagements. This position provides the opportunity to drive meaningful impact and foster customer satisfaction through effective leadership.

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