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Executive Leader, Enterprise Customer Success

Job in Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: Genesys
Full Time position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 128700 - 226300 USD Yearly USD 128700.00 226300.00 YEAR
Job Description & How to Apply Below

Genesys is a leading provider of AI-powered customer experience solutions. This role centers on enterprise customer success leadership, guiding cross-functional teams to drive adoption, retention, and expansion across a global portfolio, translating technology into measurable business impact for executive stakeholders.

You will engage with C-level executives, shape Customer Success Plans, and work across Sales, Professional Services, Renewals, and Onboarding to ensure lifecycle success and

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