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Senior Customer Success Manager — AI-Powered SaaS

Job in Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-09-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 123000 - 186000 USD Yearly USD 123000.00 186000.00 YEAR
Job Description & How to Apply Below

Salesforce is seeking a seasoned Customer Success Manager (CSM) to partner with customer organizations, ensure maximum value from Signature, and foster executive alignment. You will manage deliverables, renewals, and expansions while guiding feature adoption during major releases.

The role requires strong communication across levels and deep knowledge of Salesforce Commerce Cloud. The position is office-flexible, with about three days on-site per week, and travel as needed to support customers.

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Position Requirements
10+ Years work experience
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