Member Consultant II; Part-Time

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU. You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.

The Target Pay Range for this position is $26.00-$32.12 hourly.

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

As a part-time Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU’s products will allow you to identify, diagnose, and address members’ consumer financial needs and refer them to specialized services when necessary. You will serve as a subject matter expert, resolving our members' needs and providing expertise in specialized financial services.

• Exceptional Member Experience and Sales Consultation:
  
  Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts.
• Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled.
• Assisting the community with financial wellness:
  This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources.
• Compensation Transparency:
  We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness:
  Member Consultant: $26.00 – $28.00 per hour Offers are often made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint.

By applying to this part-time role, you're expressing interest in joining the North District as a part-time employee for one year.

The branch for this role include:
Monroe Training will also take place at our Tukwila Financial Center Reliable transportation and commitment/ability to travel to Tukwila and Monroe listed above required

• 12-Week Training
  
  Schedule:
  
  Monday-Friday with flexibility needed to work shifts between the hours of 8:00am and 6:30pm
• After training, part-time Member Consultants are typically scheduled an average of 24 hours per week, based on business need.
• Shifts are generally scheduled during branch operating hours and may vary week to week.
• A typical schedule includes:
  Monday: 10:00 AM - 5:00 PM
• Friday: 10:00 AM - 5:00 PM
• One additional weekday (rotating as needed): 10:00 AM - 5:00 PM
• Saturday (required): 8:30 AM - 1:15 PM

• Community time off:
  This could mean paid time off specifically designated for volunteering or participating in community service activities.
• Work-l…