Product Manager

Payward, the parent company of Kraken, Ninja Trader, Breakout, xStocks, Payward Services and CF Benchmarks, has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, designed to advance an open, global financial system.

Founded in 2011, Kraken is one of the world's longest‑standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

• Own and evolve payment rails across specific methods and geographic regions.
• Lead partner integrations and manage relationships with payment processors, acquirers, and banking partners.
• Drive continuous improvement of authorization rates, settlement speed, and overall user conversion.
• Collaborate with fraud and compliance teams to ensure payment flows meet security, regulatory, and operational standards.
• Drive UX enhancements through structured experimentation and customer insights.
• Ensure payment capabilities are scalable and adaptable across our consumer app, pro trading app, and external interfaces such as on/off‑ramps.
• Use data to inform prioritization, track performance, and iterate toward better outcomes.

• 3+ years of product management experience, with a focus on payments, fintech, or financial infrastructure.
• Deep domain expertise in payment systems and rails, including bank transfers, card networks, and/or alternative payment methods.
• Experience in EU markets.
• Experience working on both backend systems (e.g. payment orchestration, API integrations) and user‑facing features.
• A strong customer‑centric mindset, with a focus on simplicity, trust, and conversion in payment flows.
• Collaborative and effective across engineering, design, fraud, compliance, and operations.
• Comfortable working with data to define and measure product impact.

Job Code: PMP3

Unless a specific Final date to receive applications is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.