Commercial Loan Processing Supervisor

Location:

355 North Fifth Street, Indiana, PA 15701

Hours:

Monday - Friday: 8:00AM - 5:00PM (Additional hours as necessary to meet the objectives of the department)

Lead the day‑to‑day functions of the Commercial Loan Processors; identify potential fraudulent credit applications; develop process efficiencies; serve as the point for appraisal reviews & disputes; maintain constant interaction with property, flood, and appraisal vendors; assist with management of compliance and regulatory updates; obtain thorough knowledge of banking laws, federal and state regulations, bank policies, and lending platforms.

• Manage the day‑to‑day workflow of the Commercial Loan Processors; lead and coordinate the research, compilation, and analysis of quality control; resolve deficiencies by training and coaching staff.
• Makes recommendations for personnel regarding employment, performance ratings, salary changes, promotions, transfers, and terminations.
• Performs corrective action (within designated authority) when applicable; coach high performers and non‑performers.
• Responsible for approval of timecards and personal time‑off requests to ensure proper coverage.
• Recommends course of action to Commercial Loan Processing staff on systemic changes and regulatory changes; conduct group and one‑on‑one training sessions when needed.
• Maintains a thorough knowledge of all applicable banking laws, state and federal regulations, and the Bank’s corporate and lending policies and underwriting manuals to ensure compliance.
• Coordinates and manages Commercial Loan Processors by reviewing applications and credit reports for potential fraud to identify and reduce risk to the bank.
• Evaluates operations of Commercial Loan Processors to adhere to banking regulations.
• Manages the distribution of the reports to the Bankers once received and reviewed in a timely manner.
• Serves as escalation point person for vendors on property reports, flood, appraisal disputes, and attorneys.
• Approves flood insurance coverage and flood insurance worksheet calculations prepared by Processors to ensure adequate coverage.
• Ensures peer reviews are conducted in a timely and accurate manner.
• Evaluates work done by Processors to maintain the quality of daily report reviews.
• Maintains and enhances a good working relationship with vendors and outside legal counsel.
• Prepares departmental procedures and ensures proper implementation and maintenance of approved changes.
• Recommends revisions for improved operational policies to the VP of Commercial Loan Document Administration Manager.
• Gathers loan review and audit documents, researches audit findings, and coordinates the appropriate research with the VP of Commercial Loan Document Administration Manager.
• Maintains proficiency in the loan origination software, Microsoft Office (Word, Excel, Outlook), internet searches, core operating system (FIS), imaging system, applicable vendor software, and any upgrades or replacements needed to process all orders and prepare required documentation.
• Stays current on all regulatory, legal, and compliance changes and effectively communicates them to the processing staff.
• Exhibits a high level of accuracy, initiative, interpersonal skills, and confidentiality while performing tasks to contribute to the success of the department and organization.
• Advances knowledge through further education, certifications, and training on regulatory, platform, and audit issues where appropriate.
• Prepares or assists in preparing various departmental reports such as productivity and error‑tracking reports.
• Manages the maintenance of reports used by management.
• Maintains and enhances good working relationships with S&T employees, demonstrates the ability to work independently, and works as a team player for the success of all departments and the organization.
• Performs additional job duties as needed.

Requires a two‑year degree or 3–5 years of job experience. Bank offers supervisory training (Stellar) required to have been successfully completed.

Requires five to seven years of general experience and three to five years of specialized experience in business banking, real…