Patient Access Representative Office - Sleep Disorders Center - Part Time

• Able to articulate information in a manner that patients, guarantors, and family members can understand while maintaining the highest level of customer service.
• Accurately gathering and entering all information into the hospital’s computer system to expedite efficient data collection, billing, and hospital reimbursement.
• Working directly with medical staff, nursing, ancillary departments, insurance carriers, and other professionals to assisting families in obtaining healthcare and financial services.
• Able to operate printers, fax machines, and general office equipment.
• Knowledgeable of insurance eligibility software.
• Multitasking and maintaining composure in stressful situations, utilizing appropriate resources.
• Utilizing excellent interpersonal communication skills to effectively and professionally represent the department.
• Knowledgeable of revenue cycle processes and automated scheduling, registration, collections, and telecommunications applications.
• Proficient in computer applications, software, and hardware including Microsoft Office Suite.
• General knowledge of the sleep center and its practices.

• Able to articulate information in a manner that patients, guarantors, and family members can understand while maintaining the highest level of customer service.
• Accurately gathering and entering all information into the hospital’s computer system to expedite efficient data collection, billing, and hospital reimbursement.
• Working directly with medical staff, nursing, ancillary departments, insurance carriers, and other professionals to assisting families in obtaining healthcare and financial services.
• Able to operate printers, fax machines, and general office equipment.
• Knowledgeable of insurance eligibility software.
• Multitasking and maintaining composure in stressful situations, utilizing appropriate resources.
• Utilizing excellent interpersonal communication skills to effectively and professionally represent the department.
• Knowledgeable of revenue cycle processes and automated scheduling, registration, collections, and telecommunications applications.
• Proficient in computer applications, software, and hardware including Microsoft Office Suite.
• General knowledge of the sleep center and its practices.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• EDUCATION: 1 year business or medical secretarial curriculum preferred with emphasis in customer service and knowledge of healthcare settings or equivalent of education and job‑related experience
• EXPERIENCE: N/A
• LICENSURE/CERTIFICATION:
  • Completion of medical terminology course
  • CHAA Certified Healthcare Access Associate preferred

• Communication | Critical thinking | Teamwork | EMR | Time management | Problem‑solving | Attention to detail

• WORK ENVIRONMENT:
  Works in a patient care environment with potential exposure to respiratory hazards.
• PHYSICAL:
  Occasionally lift up to 10 pounds without assistance. Ability to constantly stand, sit, walk, communicate, and use hands and arms to reach, feel, or grasp repetitively.
• VISION:
  Close vision; clear vision at 20 inches or less | Distance vision; clear vision at 20 feet or more | Color vision; can clearly see and distinguish colors.
• HEARING/NOISE:
  Ability to hear alarms on equipment, client calls, and instructions. The work environment’s noise level is typically at a moderate level.