Business Development Account Manager – Toxicology Diagnostics

We are seeking an experienced Business Development Account Manager to grow and manage relationships within substance use disorder, behavioral health, and treatment center networks
. This role is ideal for a business development professional currently working in—or with deep experience in—the substance abuse treatment space who is ready to transition into the diagnostics side of healthcare.

This is not transactional sales
. Success in this role is driven by trusted relationships, operational understanding, compliance awareness, and long-term account stewardship
.

Why This Role Is a Strong Fit for Business Development Professionals in the substance abuse treatment space:

If you have experience:

• Building referral networks
• Working with treatment center leadership
• Navigating payer, compliance, and regulatory considerations

…this role will feel familiar, transferable, and professionally elevating
.

• Develop and manage long-term relationships with:
• Substance abuse treatment centers
• Behavioral health providers
• MAT programs and recovery networks
• Serve as a strategic partner to accounts, not just a vendor
• Educate providers on:
• Toxicology testing options and workflows
• Medical necessity and defensible testing practices
• Operational efficiencies and turnaround times
• Collaborate with clinical, billing, and client services teams to ensure:
• Seamless onboarding
• High service quality
• Ongoing account retention and growth
• Identify expansion opportunities within existing accounts
• Maintain accurate CRM documentation and account plans
• Represent the organization ethically and compliantly at all times

• 3+ years of Business Development, Sales, or Account Management experience within the substance abuse and or behavioral health space.
• Established relationships within treatment center or behavioral health networks
• Proven ability to manage long-term accounts and referral partnerships
• Strong understanding of healthcare compliance and ethical business development

• Admissions, intake, or census-focused roles