Care Management Support Assistant

Employer Industry: Healthcare Services

• Salary up to $49,400 per year
• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere in Indiana
• Competitive benefits package including medical, dental, vision, and 401(k) retirement savings plan
• Flexible schedule with an 8-hour shift Monday-Friday
• Chance to be part of a caring community focused on health and well‑being

• Contribute to the administration of care management for the Indiana Medicaid program
• Manage shared mailboxes and enter data into work queues, including mailing letters and educational materials
• Provide non‑clinical support to assess and evaluate members' needs for optimal wellness
• Interact with Service Coordinators and Field Care Managers to facilitate care and resources for members
• Perform clerical activities such as reporting, tracking data, and managing email communications

• MUST BE A CURRENT RESIDENT OF INDIANA
• High School Diploma or equivalent
• Minimum one (1) year of administrative support experience, preferably in the healthcare industry
• Experience with Microsoft Office Word, Excel, and Outlook
• Familiarity with community care and well‑being resources

• Associate's degree
• Bilingual (English/Spanish)
• Proficiency in Microsoft Access
• Previous experience working with Medicare, Medicaid, and Dual eligible populations
• Experience providing administrative support in a healthcare setting with older adults or persons with disabilities