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Care Management Support Assistant

Job in Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: Humana
Full Time position
Listed on 2026-03-05
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management
Salary/Wage Range or Industry Benchmark: 49400 USD Yearly USD 49400.00 YEAR
Job Description & How to Apply Below
Position: Care Management Support Assistant 2

Employer Industry: Healthcare Services

Why consider this job opportunity
  • Salary up to $49,400 per year
  • Comprehensive benefits including medical, dental, vision, and 401(k) retirement savings plan
  • Opportunities for paid time off, including volunteer time off and paid parental leave
  • Supportive work environment focused on personal wellness and smart healthcare decisions
  • Remote work flexibility with occasional travel for training or meetings
  • Chance to make a meaningful impact in the healthcare community
What to Expect (Job Responsibilities)
  • Recognize ACD specific assessments/treatment plans and pend referrals and authorizations for review
  • Coordinate authorizations with Autism Services Navigators and Utilization Management, addressing inquiries from associates and providers
  • Answer inbound calls on the TRICARE Autism Care Demonstration, educating beneficiaries and providers about the program
  • Utilize available resources to gather necessary information for completing referrals
  • Manage high volumes of work while adhering to deadlines in customer service or referral management
What is Required (Qualifications)
  • U.S. Citizenship is required due to Department of Defense contract
  • Must successfully receive interim approval for government security clearance
  • Minimum of 3 years experience in customer service or referral management
  • Minimum of 3 years experience in the healthcare/medical or health insurance field
  • Experience with medical terminology and/or UM/Coding
How to Stand Out (Preferred Qualifications)
  • Military healthcare service experience or knowledge of the TRICARE entitlement program
  • Bachelor’s degree
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