Learning Program Data Center Operations Technician

Work Based Learning Program Data Center Operations Technician

Job  | Amazon Data Services, Inc.

- A19

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This trainee position requires the successful candidate to report to a site location. Amazon has multiple WBLP trainee openings between April and June 2026. Trainees will participate in our 12-month work and training program in our Ohio facilities.

• Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability, escalating to senior technicians and management as needed/required.
• Serve as a contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Perform on‑call duties and participate in scheduled maintenance and change management activities.
• Contribute to documentation and process improvement initiatives based on your analysis of operational issues.
• Successfully complete the 12‑month Work Based Learning Program training curriculum, including all required safety certifications, technical competencies, and performance milestones.

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds.
• Work in an environment that operates 24/7 with ability to participate in primary responder rotation and provide after‑hours support as needed.
• Work in cramped and/or elevated and/or noisy environments.
• Bend, lift, stretch, reach, stand and walk for up to 8+ hours a day.
• Ascend and descend ladders, stairs, and gangways safely and without limitation.
• Tolerate working in non‑climate‑controlled environments with temperature fluctuations.

NOTE:

Amazon is not able to provide immigration sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.

NOTE:

If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS Gov Cloud region. Effective May 15, 2017, logical access to the AWS Gov Cloud region will be restricted to Amazon employees who are U.S. Persons (Gov Cloud may NOT be accessed from outside of the United States).

AWS is committed to providing a safe and healthy work environment. The WBLP training program focuses on safety; as a WBLP you will be trained on data center safety, policies, procedures, and guidelines.

• High school or equivalent diploma.
• Be 18 years of age or older.
• Willingness to participate in shift rotations to support 24/7 data center operations.

• Knowledge of computer hardware components and operating systems.
• Experience with Microsoft Office products and applications.
• Experience managing work and priorities through a ticketing system and coordination with a manager.
• STEM classes or vocational course curriculum education.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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