IT Senior Manager

Grand Design is currently looking for an IT Senior Manager
. As a Grand Design team member in this role, you will deliver strategic leadership and comprehensive oversight for all Information Technology operations across a large organization serving approximately 600 users and multiple manufacturing sites. Ensure the implementation of secure, efficient, and scalable technology solutions that satisfy business objectives, consider corporate initiatives and promote operational excellence.

Founded in 2012, Grand Design has become one of the fastest‑growing RV brands in history and is consistently rated among the highest quality RV manufacturers in North America. In August 2023, Grand Design celebrated its 250,000th recreational vehicle, a milestone that reflects the hard work and vision of our team and the trust of our customers.

• Collaborate with business unit leaders to understand the business, prioritize initiatives and deliver effective technology solutions.
• Build strong relationships with internal stakeholders (Grand Design and Corporate) and external partners.
• Drive the development and execution of IT strategies, a multiyear IT roadmap aligned with business unit and enterprise goals.

• Lead digital transformation initiatives, including cloud adoption, automation, and emerging technologies (AI, IoT, RPA) at the BU level in partnership with cross‑functional Enterprise Centers of Excellence (CoE's).
• Promote innovation to improve business processes and customer experience.

• Provide direction and mentorship to an IT team of 8‑10 professionals, fostering a culture of accountability, collaboration, and continuous improvement.
• Support IT talent development and succession planning, promote a learning and growth‑oriented environment.

• Oversee Net Suite ERP system administration, optimization, and integration with other business systems.
• Ensure effective management of other enterprise applications.

• Ensure robust network, server, and cybersecurity measures to protect company assets.
• Collaborate with Enterprise Information Security Services (ISS) & Enterprise Infrastructure Services (EIS) teams to implement standards.
• Support sustainability and ESG goals through responsible IT practices (e.g., energy‑efficient infrastructure, e‑waste management).

• Manage helpdesk operations to deliver timely and effective user support.
• Implement IT Service Management (ITSM) best practices and drive continuous improvement through KPIs and user feedback and look for synergies across the enterprise.

• Negotiate vendor contracts, manage IT budgets, and ensure cost‑effective solutions.
• Utilize procurement best practices across the enterprise.

• Oversee data management, ensuring data integrity, availability, and security of Grand Design data domains.
• Partner with Enterprise Data CoE to build out an enterprise data lake and implement data best practices.
• Leverage advanced data analytics and business intelligence to support decision‑making.

• Partner with EA to develop and maintain enterprise architecture standards to ensure scalability and alignment with business objectives.

• Maintain adherence to data security, privacy regulations, and internal policies.
• Follow IT governance frameworks, policies, and procedures.
• Proactively identify, assess, and mitigate IT risks.

• Drive technology projects from planning through implementation, ensuring timely delivery and ROI.
• Champion change management for technology adoption, including communication and training at the local level.

• Develop and maintain disaster recovery and business continuity plans.

• Support technology needs for customer‑facing operations (e.g., digital sales platforms, customer portals).

• Bachelor's…