Senior Safety Technology Analyst
Listed on 2026-02-21
-
IT/Tech
Data Analyst, Systems Analyst, IT Consultant, IT Support
Key Accountabilities
Technology Support
Conduct and drive set-up and support activities associated with the Parexel safety database (and associated systems) including but not limited to:
New study set-up
Periodic report configuration and generation
Ad-hoc report configuration and generation
Expedited report rule configuration
End-user support
Drive and support the planning and delivery of the handover of the safety database from client to Parexel were contracted to take over the pharmacovigilance tasks for complex client projects
Drive and support the planning and delivery of the handover of safety data from Parexel to client at the end of study/project as contracted for complex client projects
Provide the authorship and reviewer roles for standard operating procedures and controlled documents that pertain to safety technology
Design and deliver complex integration solutions between Parexel safety technologies and other applications to drive operational excellence, enhanced service capabilities
Represent Safety Technology Management and the safety operations organization and be directly responsible for actions when interfacing with other Parexel groups (such as TQM, QA, IT) to ensure that database, hardware, network, security, quality, integration, support and project services associated with maintained systems are adequate and sufficiently managed
Represent Safety Technology Management and the safety operations organization and be directly responsible for actions when interfacing external auditors and inspectors during the examination of safety technology
Develop and deliver presentations for the service delivery of Parexel safety technology solutions
Lead collaboration with Parexel IT, vendor, Parexel Safety Services staff, and clients for the proper analysis, resolution, and closure of issues for supported systems
Train and coach new or developing staff in the systems and activities necessary for the fulfillment of their job responsibilities
Provide work direction to team members in the execution of their duties for daily operational support and strategic implementation services
Lead and drive change management in accordance with the Software Development Life Cycle through the ownership of activities including impact assessments, testing methodologies, and qualification.
Lead and drive software updates, change requests and application support for the supported applications
Lead, design and drive the implementation of technology solutions for Safety Services for the purposes of business process optimization and improvement
Ensure adherence to regulations concerning computer system validation, 21 CFR Part 11 compliance, procedures, and quality standards
Collaborate with Global Pharmacovigilance Intelligence Office to ensure Parexel safety systems maintain regulatory compliance and proactively meet requirement as they change
Advanced interpersonal, verbal, and written communication skills
Client focused approach to work
Advanced analytical and problem-solving skills
Advanced organizational and customer service skills
Willingness to work in a matrix environment and to value the importance of teamwork
Drive and support a team working through problem management. Own at least one solution.
Take ownership of core tasks related to the support and maintenance of safety technologies
Advanced level experience in System Administration and application support skills within pharmacovigilance safety technology, including complex configurations and client-specific solutions for safety databases, gateway / E2B, report development, signal detection
Knowledge of emerging pharmacovigilance safety technology, including AI
Advanced level skills in using standard scripting languages e.g., SQL
Experience of industry standard Service Desk Tools
Advanced level technical writing capability
Advanced experience of standard SDLC processes including change management
Advanced experience of Agile methodology
A flexible attitude with respect to work assignments and new learning
Drive and complete multiple and varied tasks with enthusiasm and prioritize workload for others using…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).