IT Business App Specialist

Main activities and responsibilities

• Create and deliver software conceptual functional design for applications customizing and new developments according to RHIM requirements for all RHIM business applications related to SAP Finance and Accounting.
• Implement and maintain applications to support Finance.
  • Consult, design and configure business processes
  • Operate selected tasks in business applications, and
  • Support users (mainly key users) regarding information flow and usage of business applications.
  • Responsibility on finance, accounting, costing, fixed assets, investments, balance sheets, chart of accounts, finance master data, finance consolidation, month and year end closing.
• Providing issues resolution, root cause analysis and bug fixing.
• Cooperate with global Integrated Business Services (IBS) teams, independent of the region, to implement projects, attend requests and resolve the issues related to E2E processes responsibility.
• Lead or participate in task forces to mitigate complex issues, eliminate root causes of the problems and achieve system stabilization.
• Documentation of implemented solutions.
• Working on Digitalization projects.
• Conduct and/or participate in workshops, training and knowledge transfer sessions to be aware of the processes implemented and perform an efficient support for users.
• Consult and advice GPE’s during the implementation of improvement initiatives.
• Cooperate with GPE’s to understand and define the possibility of standardization and automation.
• Coordination of external service providers and suppliers within own area of expertise
• Perform technical leadership in projects work streams
• Consult/Design
  • adequate and efficient design of business processes
  • Input: business requirement specifications (business case, information/data, information flow, functions), process interface specifications, existing procedures
  • Consult/Design: consult the business (process) owner in the design of the business process
  • Output: new or improved business process, new or improved procedures
• Design/Configure
  • adequate and efficient design of business applications supporting specific business processes
  • Input: process requirement specifications (information/data, information flow, functions)
  • application interface specifications, user interface specifications
  • Design/Configure: design and configuration of business applications
  • Output: information architecture, workflow, requirement specification for software engineering, adapted or improved business application
• Operate:
  • operation specific tasks in the business process that need specific business application knowledge
  • Input: need/request for operation of specific task
  • Operate: perform tasks
  • Output: solved need/request
• Support
  • enable and ensure continuous and reliable business processes
  • Input:
    Incidents (user issue, feature request, software problem, etc.)
  • Support: analyze incidents, support users (2nd, 3rd level support; mainly for key users), document problem or feature request as a service message
  • Output: feedback to incident owner, solved incident or documented problem or feature request
• continuing education in own areas of expertise
• collect efforts and assign to tasks/projects (CATS)
• initiate/attend necessary coordination
• ticket system operation

• High level of expertise in consult and design of business processes pertaining FI processes that include, OTC , PTP , RTR , Taxation , Asset Accounting and Proficiency in Controlling .
• Experience 8 + years
• High level of expertise in related industry sectors
• Chartered Accountant / MBA Finance .
• Business application SAP FI-CO
• Advanced knowledge of business process management methods
• Advanced knowledge in project management
• High configuration/customizing knowledge for application SAP FI-CO
• basic knowledge in information architecture management
• basic knowledge in IT service management (e.g. ITIL)
• basic knowledge in IT risk management
• Desired mindset competencies
  • Strategic Thinking and Action (future oriented actions; considering different factors of influence and long-term consequences)
  • Market and customer orientation (Thinking and acting in line with market needs; recognizing and considering customer requests)
  • Result orientation…