Sr Training Manager: Digital Initiatives

Job Title

Sr Training Manager Digital Initiatives

India Business, Mumbai

At Sun Pharma, we commit to helping you Create your own sunshine by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.

As you enter the Sun Pharma world, you’ll find yourself becoming better every day through continuous progress. Exhibit self‑drive as you take charge and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we thrive together and support each other’s journeys.

The Sr Manager Digital initiatives Learning Technology, Content & LMS owns the end‑to‑end digital learning ecosystem of the organisation. The role is accountable for (a) administering and continuously improving the Learning Management System (LMS/LXP), (b) acting as the custodian of the organisation's learning content library ensuring every asset is current, tagged, governed, and accessible, (c) designing and developing high‑quality digital learning content using best‑in‑class authoring tools and AI‑powered solutions, and (d) serving as the primary liaison between Business Unit (BU) training managers, subject matter experts (SMEs), and external content vendors to commission, review, and deploy learning content at scale.

This is a dual‑track role: a creative‑technical track (instructional design, content creation, AI‑augmented authoring) and an operational‑governance track (LMS administration, content repository management, vendor coordination). The role directly enables the Academy's goal of making quality learning available to 10,000‑15000+ employees on‑demand, anywhere, on any device.

• Own day‑to‑day administration of the organisational LMS (e.g., Cornerstone OnDemand, SAP Success Factors Learning, Docebo, Moodle, or equivalent).
• Manage user roles, access permissions, enrolment workflows, learning paths, and compliance curricula.
• Ensure data integrity: clean user data, course completions, certifications, and audit trails.
• Define and enforce LMS governance: taxonomy, metadata standards, naming conventions, content versioning, and archival policy.
• Generate and distribute LMS analytics reports completion rates, engagement scores, learning hours, drop‑off analysis to HRBPs and business leaders.
• Evaluate, test, and onboard new LMS features or third‑party integrations (e.g., Zoom, MS Teams, Workday).
• Act as Level‑1/Level‑2 support for LMS issues raised by users, admins, and training managers across BUs.

• Serve as the sole custodian and gatekeeper of the organisational learning content repository.
• Maintain a content inventory / catalogue with metadata tagging (topic, audience, format, language, last reviewed date, owner).
• Define and implement a content lifecycle policy: creation, review, publish, refresh, retire.
• Conduct periodic content audits to identify outdated, duplicate, or low‑engagement assets and manage refresh cycles.
• Ensure all content meets brand guidelines, accessibility standards (WCAG), and compliance/regulatory requirements.
• Build and maintain a master content calendar aligned to the Academy's annual learning roadmap.

• Design and develop e‑learning modules, micro‑learning videos, scenario‑based simulations, assessments, infographics, and job‑aids using industry‑standard authoring tools.
• Apply proven instructional design frameworks ADDIE, SAM, Bloom's Taxonomy, Kirkpatrick to ensure learning outcomes are measurable and effective.
• Write learning objectives, storyboards, scripts, and learner guides for all content formats.
• Develop interactive, gamified, and mobile‑first learning experiences that drive engagement for field and corporate populations.
• Create rapid‑development content for time‑sensitive topics using AI‑augmented authoring workflows.
• Collaborate with SMEs and BU Training Managers to gather inputs, validate accuracy, and get sign‑off before publishing.
• Produce blended learning assets: pre‑work, facilitator guides, participant…