IT Support Specialist_ Horw

Job in Indiana Borough, Indiana County, Pennsylvania, 15705, USA

Listing for: BCIC Swiss

Full Time position
Listed on 2026-07-03

Job specializations:

IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support

Salary/Wage Range or Industry Benchmark: 20 - 30 USD Hourly USD 20.00 30.00 HOUR

Type Dispatch | On-site

Hours 10 to 20 Hours per week

Skills Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & macOS support , Basic Networking.

Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch|on-site) "IT Support Specialist" in Switzerland.

Responsibilities

Provide first- or second-level contact and problem resolution for customer issues.
Work with third-party vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
Should have basic knowledge of the Mac operating system to support Apple PC users.
Install, upgrade, support, and troubleshoot printers and computer hardware.
Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

Must hold a valid work permit in Switzerland
Several years of experience in the IT field

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