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IT Service Delivery Lead: ITIL, SLAs & Governance
Job in
Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listed on 2026-07-14
Listing for:
Ellenco Estágios e Treinamentos
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
NTT DATA is seeking a Service Manager to oversee the delivery of IT and business services, acting as the main liaison among stakeholders, delivery teams, support teams, and vendors to ensure services meet SLAs and standards.
You will drive incident, problem, change, and release management, monitor performance, and lead governance reporting. A multi-vendor and cross-functional collaboration mindset is essential in this role.
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