Lead - Server Room & DC

Server Room & DC Lead

Job Grade: G9A (refer to JE)

Function:
Information Technology

Sub-function:
Infra IT

Location:

Mumbai

Datacenter Domain Specialist SME is a senior-level expert responsible for the management, optimization, and continuous improvement of all aspects of datacenter operations, including server, storage, backup, infrastructure, and disaster recovery (DR). This role involves overseeing the technical operations of datacenter environments, project management of datacenter initiatives, ensuring compliance with internal and external standards, and managing vendor relationships. The Datacenter Domain Lead will act as a subject matter expert, providing strategic direction, ensuring operational efficiency, and supporting audits and compliance initiatives for datacenter operations.

• Lead day-to-day operations of global datacenters, ensuring all systems are running optimally, including servers, storage, backup, and associated infrastructure.

• Oversee the capacity planning, performance monitoring, and resource allocation to meet current and future business requirements.

• Manage operational procedures for incident response, disaster recovery (DR), and business continuity planning (BCP).

• Ensure that the datacenter environment is reliable, secure, and aligned with business objectives.

• Lead the architecture, design, and implementation of datacenter systems, ensuring high availability, fault tolerance, scalability, and security.

• Oversee and manage technologies such as servers (physical and virtual), storage systems (SAN, NAS, DAS), networking, and backup systems, including cloud and hybrid environments.

• Continuously assess, optimize, and manage the lifecycle of IT infrastructure, including hardware, software, and firmware updates/upgrades.

• Develop and enforce best practices for server management, virtualization, and storage.

• Lead and manage large-scale datacenter projects, such as infrastructure upgrades, migration initiatives, and cloud adoption strategies, from inception to completion.

• Develop project plans, budgets, timelines, and resource allocation, ensuring that projects are delivered on time, within scope, and on budget.

• Coordinate with cross-functional teams to ensure alignment on project deliverables, risk management, and change control processes.

• Ensure the timely and accurate reporting of project status, issues, and risks to stakeholders.

• Oversee the design, implementation, and testing of backup and disaster recovery strategies, ensuring that recovery objectives (RPO/RTO) are met.

• Design and implement efficient, scalable backup and recovery solutions for enterprise data, ensuring business continuity and disaster recovery (DR).

• Create and enforce backup strategies to ensure timely, accurate backups of critical systems, applications, and data.

• Develop and manage backup schedules and strategies for on-premise, cloud, and hybrid environments.

• Manage the regular testing and documentation of disaster recovery plans to ensure preparedness for unplanned outages.

• Maintain comprehensive documentation of backup and recovery procedures, configurations, and policies.

• Produce regular backup performance reports and recommend improvements to senior management.

• Create and maintain internal documentation for DR testing, incident responses, and compliance audits.

• Work with internal teams and vendors to develop, refine, and execute incident response and business continuity strategies.

• Regularly assess the storage capacity and performance of backup systems, ensuring scalability as data volumes grow.

• Perform regular optimization of backup processes to reduce backup windows, improve efficiency, and enhance overall backup performance.

• Keep up to date with new releases and patches for backup software to ensure the environment is secure and up to date.

• Ensure compliance with regulatory, industry, and company-specific standards (e.g., GDPR, HIPAA, SOX, ISO 27001).

• Assist in preparing for and supporting internal and external audits, ensuring that the…