ServiceNow Change Lead_Senior Technical Consultant
Listed on 2026-07-29
-
IT/Tech
IT Project Manager, Systems Analyst, IT Consultant, IT Business Analyst
Service Now Small Change Technical Consultant
Job Location:
Indiana
Location Flexibility:
Multiple Locations in Country
At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.
With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
Primary Skills -- Service Now Solution Architecture & Technical Governance
- Technical review of demands
- Solution design and sizing
- Architectural oversight
- Governance alignment with platform strategy
- Approval of design/configuration decisions
- Authoring solution briefs
- Service Now Delivery & Process Management
- Ownership of the end-to-end Small Change lifecycle
- Demand intake, scheduling, delivery tracking
- Managing quotes, POs and billing workflow
- Backlog management and SLA-driven execution
- Primary interface for Whitbread stakeholders
- Coordination with Platform Owner, Catalogue Manager and Resource Manager
- Escalation handling and communication management
- Delivery governance and customer engagement
- Strong understanding of Service Now platform capabilities
- ITSM processes and change management
- Integration and platform roadmap alignment
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).