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Zendesk IT Administrator — Global Support & AI Chatbots

Job in Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: allegion
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Allegion is seeking a Zendesk IT Analyst/Administrator to own and evolve the Zendesk platform powering customer support across multiple brands. You’ll build branded Help Centers, deploy AI chatbots, and ensure agents have the tools for exceptional service.

The role requires hands-on Zendesk administration, HTML/CSS customization, and a strong understanding of Zendesk APIs and analytics. Collaborative, cross-functional work and security compliance are essential.

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