SaaS Support Analyst - Fraud & Payments Expert
Job in
Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listed on 2026-08-05
Listing for:
theDeveloper | IT em Portugal
Full Time
position Listed on 2026-08-05
Job specializations:
-
IT/Tech
Technical Support, IT Business Analyst, IT Consultant, IT Support
Job Description & How to Apply Below
the Developer | IT em Portugal is seeking a Support Analyst to serve as the frontline technical and functional expert for customers using the Hawk platform. You will guide rule configuration, user management, workflows, and integrations, ensuring a seamless user experience.
You will collaborate with internal teams to resolve complex issues, develop user-friendly documentation, and participate in international calls across time zones to maintain high customer satisfaction.
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