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Support Engineer: Customer-First Technical Advocate

Job in Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: Best-Run Sоlutions
Full Time position
Listed on 2026-08-13
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Best-Run Sоlutions is seeking a Support Engineer to provide customer support via email and phone, analyze product behavior, and keep knowledge base articles up to date. You will communicate clearly with customers and escalate issues when needed, while collaborating with team members to improve the quality of support.

The role requires 1–3 years of experience in a similar position, strong written and verbal communication skills, and English at B2+ level.

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