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IT Helpdesk Analyst — User Support & Training

Job in Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: State of Arkansas
Apprenticeship/Internship position
Listed on 2026-08-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 90000 USD Yearly USD 55000.00 90000.00 YEAR
Job Description & How to Apply Below

State of Arkansas, Department of Public Safety, seeks a User Support Analyst to provide technical assistance, troubleshoot hardware, software, and network issues, and ensure users can access technology efficiently.

Under the User Support Supervisor, you will document issues, train end users, and collaborate with IT staff to resolve recurring problems while staying current with new technologies.

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