Business Intelligence Analyst

Meet Med Pro Group. We’re an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience levels who came together to achieve one goal: protecting those who have made it their mission to serve and care for others. Never considered the insurance industry before? We think you should.

• Independently deliver well-defined dashboards and reports while partnering with senior analysts on more complex or ambiguous requests
• Develop, maintain, and optimize dashboards, reports, and data sources with a focus on accuracy, performance, and usability
• Build and support visualization solutions primarily in Tableau, following established design and development standards
• Collaborate with senior BI team members to refine metrics, calculations, and data definitions
• Use enterprise data warehouse assets and existing dimensional data models to meet reporting needs

• Work with business stakeholders to understand reporting needs and translate business questions into clear analytical requirements
• Explain dashboards, metrics, and data limitations in clear, non-technical language
• Develop a strong working understanding of key business processes to better anticipate analytics needs

• Support and enhance previously delivered BI solutions by responding to user questions, troubleshooting issues, and making incremental improvements
• Participate in shared support processes, including triaging questions and escalating complex issues as needed
• Contribute to documentation, training materials, and internal knowledge-sharing efforts
• Participate in internal analytics or Tableau user groups as an informed contributor

• Apply effective data visualization best practices to ensure insights are clear, accurate, and actionable
• Assist with data quality checks, metric validation, and basic governance practices under guidance from senior analysts or data teams
• Use AI-assisted analytics tools (such as generative AI for SQL drafting, exploration, documentation, or insight summarization) to improve efficiency, accuracy, and learning
• Continuously grow technical, analytical, and business skills with the goal of increasing ownership over time

• Bachelor’s degree in Computer Science, Informatics, Management Information Systems, Analytics, or a related field.
• 2–4 years of experience in data analytics, reporting, or business intelligence (including relevant academic or professional experience).
• 1–2 years of experience writing production SQL queries in a relational database environment, with a solid understanding of joins, filters, and aggregations.
• Experience developing dashboards or reports using a data visualization platform (Tableau, Power BI, or similar).
• Strong analytical and problem-solving skills, with attention to data accuracy and usability.
• Ability to manage multiple priorities and work independently while collaborating closely with a team.
• Clear verbal and written communication skills, especially when explaining data concepts to non-technical audiences.

• Tableau Certification(s) or progress toward certification
• Exposure to Tableau Server or published enterprise reporting environments
• Experience working with enterprise data warehouses or dimensional/star-schema data models
• Familiarity with data quality checks, metric validation, or analytics governance practices
• Experience with Python or similar scripting languages for analytics or automation
• Familiarity with version control or structured analytics development workflows
• Exposure to insurance, healthcare, or financial services data is a plus

Med Pro Group’s mission is built on a century-old legacy of protecting those who protect others. From our roots in our hometown of Fort Wayne, Indiana, we’ve worked diligently to become the nation’s premier healthcare liability coverage provider, currently insuring more than 300,000 customers. With that growth, we’ve built a significant presence in all 50 states. Our team works across the country to provide…