Public Sector Solutions Architect

Position Summary

Company is seeking an experienced Public Sector Solutions (PSS) Architect to serve as the senior solution and technical architect across our State & Local (S&L) Practice. The Architect will provide technical leadership for enterprise Salesforce implementations supporting Licensing, Permitting & Inspections (LPI), Health & Human Services, Grants Management, Benefits Management, Case Management, Regulatory Programs, Public Safety, and other State & Local government initiatives.

The role is responsible for defining enterprise architecture, integration strategy, security, data architecture, Dev Sec Ops , and implementation standards while partnering with executives, business stakeholders, project managers, business analysts, and delivery teams to successfully deliver complex government digital transformation programs.

• Own the end-to-end solution architecture for Salesforce Public Sector Solutions implementations supporting Licensing, Permitting & Inspections (LPI), Grants Management, Benefits Management, Complaints, Investigations, Regulatory Case Management, and constituent service programs.
• Lead architecture for Salesforce Public Sector Solutions (PSS), Health Cloud, Service Cloud, Experience Cloud, Omni Studio, and Agentforce solutions.
• Define enterprise architecture, application architecture, integration architecture, security model, identity management, and data architecture.
• Lead discovery workshops and translate business requirements into scalable enterprise solutions.
• Drive adoption of Salesforce out-of-the-box capabilities before recommending custom development.
• Design OmniScripts, Flex Cards, Data Raptors, Integration Procedures, Flows, Apex, Lightning Web Components (LWC), and reusable accelerators.
• Architect integrations using REST, SOAP, Platform Events, Mule Soft, HL7/FHIR, ETL platforms, and external government systems.
• Define Dev Sec Ops  strategy, CI/CD pipelines, environment management, release governance, and deployment standards.
• Review technical designs, conduct architecture reviews, mentor developers and technical leads, and establish development standards.
• Ensure solutions comply with FedRAMP, NIST, WCAG, HIPAA (where applicable), CJIS (where applicable), and state security standards.
• Support RFP responses, solution estimation, executive presentations, roadmap planning, and practice development.

• Bachelor's degree in Computer Science, Information Systems, or related field.
  8+ years of Salesforce implementation experience with 5+ years as a Solution or Technical Architect.
• Hands-on experience implementing Salesforce Public Sector Solutions (PSS).
• Domain knowledge in Licensing, Permitting & Inspections (LPI), Grants Management, Benefits Management, Case Management, Regulatory Programs, or Health & Human Services.
• Expertise with Omni Studio, Experience Cloud, Apex, LWC, Flow, Platform Events, and Integration Procedures.
• Strong API architecture experience including REST, SOAP, OAuth, Named Credentials, Mule Soft, HL7/FHIR, and middleware integration.
• Experience with enterprise security, SSO, Identity, Platform Encryption, Shield, Event Monitoring, and role-based security.
• Experience with large-scale data migration, data governance, and master data management.
• Knowledge of Dev Sec Ops , Git, Git Hub, Azure Dev Ops, Copado/Gearset, SFDX, automated testing, and CI/CD.
• Experience designing scalable multi-org, multi-environment Salesforce architectures.
• Excellent communication, stakeholder management, and executive presentation skills.
• Salesforce Application Architect or System Architect certification required/preferred; CTA is highly desirable.

• Experience delivering State & Local government digital transformation programs.
• Knowledge of Public Sector licensing, inspections, grants administration, benefits eligibility, financial assistance, and constituent engagement.
• Experience with CRM Analytics, Agentforce, AI capabilities, GIS, document generation, and enterprise integration platforms.