Advanced Associate, Content Quality Assurance

Job Description

The Advanced Associate conducts structured QA reviews with growing independence, checking clarity, accuracy, and basic functionality of content. This role identifies routine issues, recommends straightforward corrections, and maintains organized documentation. The Advanced Associate collaborates with cross functional partners, troubleshoots simple discrepancies, and escalates complex or uncertain issues.

Attention to detail, foundational QA skills, reliable documentation, problem solving, learning mindset, teamwork

• Perform assigned QA checks using detailed instructions and test plans in collaboration with internal testers and offshore vendors
• Conduct accessibility reviews based on established WCAG criteria
• Document findings accurately in Jira and upscale unclear or complex defects
• Assist in maintaining test plans, checklists, and organized QA materials
• Validate basic usability and formatting across content types
• Maintain accurate records of assigned work and progress
• Support continuous improvement by providing observations on recurring issues
• Ensure content meets baseline Pearson quality and accessibility standards
• Collaborate effectively with team members to support project workflows

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: we are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

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