Cashier - Room Service

Introduction Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

• Answer incoming room service calls and process food orders accurately, courteously and efficiently.
• Responsible for opening register, preparing and completing all paperwork for assigned outlet in an organized manner.
• Responsible for the pick‑up, count down, and return of the cash bank.
• Responsible for opening register, preparing and completing all paperwork in an organized manner.
• Maintain accurate cash balance and handles money in a secure manner according to established standards.
• Handle forms and equipment necessary to complete settlement of credit cards, coupons, and room charges.
• Responsible for learning and being familiar with all of the property room outlets, cashier functions, and for being able to answer general questions regarding the property.
• Responsible for the security and accuracy of assigned bank and is accountable for any and all overages and shortages.
• Must perform courteous and friendly service to all guests and team members.
• Perform related work as requested.

EXPERIENCE: Previous experience with multi‑line phone system preferred and room service ordering systems.

EDUCATION: High School Diploma or GED.

SKILLS: Excellent communication skills. Full knowledge and understanding of company and department rules, regulations, policies and procedures. Ability to read, write, and communicate verbally in English. Ability to maintain confidentiality of sensitive information. Ability to perform basic math. Type 35 wpm. Skill in establishing and maintaining effective working relationships with staff and guests.

CERTIFICATE/LICENSE: Clark County Health Card, Nevada Alcohol Awareness