Sonny's BBQ Restaurant Team Lead

iServ Team Lead (iServ is licensed franchisee of Sonny’s BBQ)
Position Type:
Full-time, hourly management, on-site

Pay Rate: $17-$18 per hour

At iServ, we believe great businesses are built by people who care deeply—about their team, their guests, and their purpose. If you’re passionate about growing in restaurant leadership, enjoys the hands-on management style, and lead with integrity while serving others in a fast-paced, people-first environment, this could be the place for you.

Who We Are The iServ Group, is a multi-brand hospitality company based in Ocala, FL. Our mission is simple but meaningful: to honor God and honor people. We live this out daily as we grow our brands—Sonny’s BBQ and Giovanni’s Pizzeria & Kitchen—while striving to be a top employer and trusted community partner.

The Opportunity We’re looking for a Sonny’s BBQ Restaurant Team Lead who brings both leadership and heart to the table. In this role, you’ll guide your team through each shift, ensuring exceptional guest experiences while building a culture where team members feel supported, valued, and inspired to grow.

This is more than a shift leadership role—it’s an opportunity to make a meaningful impact on people every day.

What You’ll DoPerform opening/closing responsibilities for the store and assist the Management Team in overseeing store operations

Lead shifts with energy, clarity, and a commitment to excellence in both service and operations

Create a fun, engaging, and welcoming environment for guests and team members alike

Model and reinforce iServ’s mission, values, and culture in every interaction

Promotes a culture that inspires improvement; continually develops and mentors team members under his/her direction and is directly responsible for their success

Support onboarding and training of new team members

Ensure food safety, cleanliness, and operational standards are consistently met Communicate effectively with management on team performance and opportunities

Jump in where needed—whether assisting guests, running POS, or supporting the kitchen

What We’re Looking For Minimum 1 year prior full-serve restaurant leadership experience in a high-volume restaurant

General understanding of all full-serve restaurant operations (front and back of house) as well as financial management

Passion for hospitality and creating memorable guest experiencesA natural leader who puts people first

Someone who thrives in a team environment and leads by example

Strong communicator with a positive, solutions-focused mindset

Ability to stay organized and energized in a fast-paced setting

Minimum 21 years of age with a valid driver’s license. Must be able to pass driver insurability check and have reliable transportation

Ability to maintain a flexible schedule and cover shifts on busy days/special events

Must be able to submit and pass a background check & drug test

What You’ll Receive
- Insurance and PTO benefits are based on eligibility determined by hours workedPTOWork/life balance that supports your well-being
401(k) with employer match eligibility

Eligible for health, dental, and vision insurance with company contribution determined by hours worked

Company-paid life insurance

Team member food discounts

Ongoing development and growth opportunities

Multiple levels of Care for you as a whole person (Team Chaplains, iServ Cares)
Opportunities to give back through community service

Why iServ?

At iServ, we don’t just run restaurants—we build people. We believe work should be meaningful, growth should be intentional, and leadership should be rooted in service. If you’re looking for a place where your work matters and your values align, we’d love to meet you.

Apply today and be part of something bigger.

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