BP Cashier

Responsibilities

• Go the extra inch with every customer and go the extra mile by following the Find a way to their Heart vision statement.
• Greet customers within ten seconds with a warm welcome.
• Assist customers with wants or needs while modeling the Fair Oaks Farms image.
• Answer questions regarding Fair Oaks Farms brand and products, tours, restaurant/food options and merchandise.
• Cross sell all brand products such as Fair Oaks Farm tours, Farm House Restaurant, Cowfe. Cheese, Milk and Ice cream products as well as any BP promotions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sale prices, total purchases, receive and process cash or credit payment using a POS system.
• Answer telephone calls and direct inquiries to proper personnel.
• Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Stay informed and up to date with company’s news and applying new knowledge to your job.
• Analyze information and evaluate results to choose the best solution and solve problems.
• Sample cheese and Ice cream as requested by customers.
• Scoop and serve Ice Cream following the provided recipes to maintain product quality.
• Handle complaints, settle disputes, and resolve grievances and conflicts when possible, or otherwise negotiating with others.
• Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Lift 30 lbs or more.
• Stock, clean and organize all merchandise shelves, coolers, and storage.
• Wash, sweep, mop, and dust when needed.
• Wash and clean bathrooms.
• Handle and dispose garbage.
• Other duties as assigned by Manager or Assistant Manager.

• Talking to others to convey information effectively.
• Actively find ways to help each other to carry out all job duties assigned.
• Job requires developing a practical working environment along with self-guiding with little or no supervision.
• Developing specific goals and plans to prioritize, organize, and accomplish your work.
• The ability to multitask and complete tasks assigned in a fast paced environment.
• The ability to communicate and coordinate well with others by displaying respect to customers and co-workers.
• Standing for more than 8 hours.
• Must have flexible hours, open availability and work weekends.
• Honest, reliable, responsible and dependable.