Part-Time Retail Associate - SR 37 & 126th St

Retail Associate (Part-Time) – SR 37 & 126th St., Fishers, IN

$13 per hour

Job Summary

The Retail Associate assists the store management team in reaching operational goals by working in a variety of roles including Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.

Cashier:

• Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.
• Provides general information about Goodwill programs to educate customers and answer questions; directs higher-level questions to the appropriate associate or manager.
• Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).

Textiles or Wares Producer:

• Sorts product to identify quality and value, checks for holes, missing buttons, defective zippers, or stains, cleans as needed, and properly labels and hangs textiles or wares.
• Produces 100 items per hour for wares or 85 items per hour for textiles, adhering to Goodwill’s pricing standards and updating the daily production tracking sheet.
• Occasionally uses a pallet jack and regularly uses a conveyor belt.

Donation Door Attendant:

• Accepts donations from customers and maintains a clean and clear donation door.
• Quickly and accurately sorts products and distributes them to appropriate areas.
• Maintains an efficient working area by ensuring the backroom is clean and organized.
• Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.

eCommerce Producer:

• Identifies and secures items of value for Click Goodwill.
• Stays informed of market value of merchandise through eBay and other online shopping sites to properly tag, itemize, and secure items in totes.
• Packages curated products onto pallets and shipments to Click Goodwill in accordance with weekly budgeted tote shipments.

e-Books Producer:

• Scans books received by the store and decides what is sent to Click Goodwill or displayed at the store to meet the store budget.
• Prints inventory sheets and packs, seals, and ships totes for Click Goodwill.
• Identifies top sellers and manages a clean, organized, in-store sales-effective display.

Rack and Cart Runner:

• Checks each rack/cart to ensure quality and value.
• Properly sizes, merchandises, and purges the sales floor.
• Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.
• Runs one textile rack/wares cart every 15 minutes and updates the daily production tracking sheet.

• No degree or credential required. Candidates should demonstrate capability and articulate how prior experiences will help them contribute.
• Customer Focus – ability to see, comprehend, and relate with customers impartially and effectively.
• Teamwork – works well with others and contributes valued outputs to assist the team or project.
• Ethical – adheres to procedures, maintains confidentiality, and follows Goodwill’s values.
• Attention to Detail – pursues quality, includes safety awareness.
• Time Management – manages one’s own time and the time of others effectively.

• Technical Knowledge – familiarity with computers and basic internet navigation.
• Communication Skills – articulates thoughts and expresses ideas effectively across oral, written, visual, and non-verbal channels.
• Mathematical Aptitude – applies mathematical thinking to solve everyday problems.
• Critical Thinking – uses judgment and reasoning to identify strengths and weaknesses of alternative solutions.

• Physical Work – able to spend time exceeding 8 hours sitting, standing, walking, stooping, kneeling, and crouching; lifts 10–50 pounds.
• Can manage frequent exposure to moderate noise and temperature variations.

• Corporate wellness program:
  Employee Assistance Program, health coaching, and wellness discounts.
• Discount programs for phone carriers and a 20% discount off Goodwill retail stores immediately upon hire.
• Financial education programs: credit union membership and online workshops.
• Daily pay options available.

Mission and Values:  (for IN) and here (for IL)

Goodwill is an EEO Employer / Vet / Disabled

• Entry level

• Part-time

• Sales and Business Development

• Individual and Family Services