Quote & Bid Coordinator

An exciting inside sales opportunity with a growing concrete manufacturer! We are seeking a highly organized and strategic Quote Coordinator / Inside Sales to join our sales team at Midwest Tile & Concrete Services. This role is essential in driving business growth by managing the quotation process, fostering customer relationships, and supporting sales initiatives. The ideal candidate will possess strong skills in computer software, project management, and with a focus on delivering accurate and timely quotes that align with company goals.

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• Monitor and research bid opportunities from various sources, and track bid results and client feedback.
• Perform all quote/bid follow-up calls to customers to check on status and potential questions.
• Perform weekly closing ratio for quote/bid follow-ups to customers to check on status.
• Manage all digital and paper copies of quotes and bids.
• Serves on the Inside Sales team by demonstrating features of products and services.
• Responsible for timely follow-throughs and follow-ups with customer's questions.
• Analyze required documents, blueprints, and project plans to gain a thorough understanding of the project.
• Collaborate closely with sales, marketing, and project teams to understand client needs and tailor proposals accordingly.
• Manage the entire quote lifecycle, ensuring accuracy, timely delivery, and follow-up.
• Maintain up-to-date knowledge of industry standards, competitors’ offerings, and emerging market opportunities.

• Proficiency with Microsoft Office Suite or related software.
• Documentation management and ability to learn and use project management tools. (Titan Precast Management Software is utilized at Midwest)
• Minimum of 2 years experience in customer service or estimator role preferred, not required.
• Prior work experience in construction and underground utility preferred, not required.
• Excellent project management skills with the ability to coordinate multiple tasks simultaneously.
• Customer relationship management expertise to foster long-term client partnerships.
• Effective communication skills for clear articulation of proposals and negotiation points.