Inside Sales Specialist

JOB SUMMARY

This role is in support of Cencora's secondary distribution services in the US marketed through our Smart Source business.

• Conduct outbound telesales calls to targeted groups of customer accounts.
• Develops and maintains strong customer relationships with an assigned group of customer accounts.
• Conducts prospecting calls to recruit customers interested in doing business with the Company.
• Accesses inventory and order entry platform to assist customers with product needs.
• Participates in daily team huddles and role‑play business scenarios.
• Enters and maintains integrity of data in company CRM software programs.
• Complies with all appropriate policies, procedures, safety rules and regulations.
• Supports the Inside Sales Team and performs related duties as assigned.
• Meets performance standards including call productivity, account coverage, new business development, customer retention, sales growth and collection of competitive data.

• Requires 1-2 years of experience (could include internship) of selling to customers in a commission-based environment (not customer service).
• Exposure to fields such as business administration, accountancy, sales and marketing.

• Hunter mentality with the drive to continually seek out business.
• Strong interpersonal skills; ability to make personal connections with customers.
• Articulate and courteous phone manner; ability to actively listen to others.
• Good mathematical skills.
• Good decision-making skills.
• Strong time management skills; ability to manage multiple tasks without sacrificing quality or timeliness of work.
• Ability to work effectively in a team environment.
• Strong organizational skills; attention to detail.
• Good computer skills;
  Microsoft Word, Excel, and CRM experience.

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The noise level in the work environment is generally moderate to noisy.

• Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing.
• Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus.
• 75% or more time is spent looking directly at a computer.
• 75% or more time is spent interacting with customers on the telephone.
• Associate is occasionally required to stand, walk (or otherwise be mobile).
• Ability to deal with stressful situations as they arise.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

Full time

$43,700 - 62,480

* This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois state‑specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national…