Residential HVAC Product Manager - Packaged Products; SPP

Residential HVAC Product Manager - Small Packaged Products (SPP)

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world‑class, diverse workforce. Business segments cover HVAC, refrigeration and fire and security. We deliver safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends.

The SPP product manager works with product managers, engineers, factory and other internal departments cross‑functionally to provide product management and application solutions to distributors, dealers and/or customers, helping to increase sales, revenue and margins. The role plays a key part in launching the 2025 refrigerant change. The successful candidate must thrive in a fast‑paced environment and demonstrate leadership, decision‑making and technical aptitude to meet customer needs.

Foundational skills include project management, public speaking, general technical aptitude and business management.

• Works closely with other product managers, regional sales managers, product engineers, factory, product launch and other internal departments to provide product and application support to distributors, dealers and/or customers to help increase sales, revenue and margins.
• Maintain and identify product strategies, roadmaps, solutions and tools including competitive comparisons, feature/benefit value, product gap analysis and sales tools.
• Develop pre‑sale technical materials that aid in the selection, application and sales for SPP products.
• Clearly articulate product features and value in public speaking events such as distributor, dealer, sales and recruitment meetings.
• Research, propose and execute product modification projects from conception through launch.
• Develop a thorough understanding of the residential cooling industry, the company’s products and sales channels.
• Establish positive working relationships with the field sales force and be viewed as an expert regarding product sales and application opportunities.
• Responsible for product launch tools and phase‑in/out for projects with significant scope and complexity.

• Bachelor’s degree
• 2+ years’ experience in a product management, marketing, engineering or business role.

• Bachelor’s degree in business, marketing or engineering disciplines preferred.
• Clear understanding of basic marketing principles.
• Understanding of residential HVAC applications and market dynamics preferred.
• Ability to work in a self‑directed manner across multiple business units to identify needs of the organization and/or customer, articulate necessary proposals and see projects through to completion.
• Highly organized with strong attention to detail, while also able to manage multiple priorities.
• Passion for servicing customers. Ability to listen to customer needs and quickly act to solve their problems, going above and beyond to exceed expectations.
• Demonstrates self‑initiative, sense of ownership, quality and customer satisfaction orientation.
• Proven ability to execute with speed and exhibit a bias for action mindset.
• Ability to think outside the box, innovate, take risks and implement progressive, sustainable solutions.
• Strong analytical skills with demonstrated ability to pull data from assorted sources and synthesize it in both graphic and verbal format, so that it is easily understood by the target audience.
• Strong ability to work in diverse, cross‑functional project teams to achieve high levels of performance in a dynamic, changing environment.
• Must have fluent skills with Microsoft Office Excel, Word and PowerPoint.