Advanced Associate, Sales

Job Title

Advanced Associate, Sales – Enterprise

India (Hybrid)

Drives revenue growth across assigned enterprise education accounts by combining proactive prospecting with consultative solution selling for vocational and higher-education qualifications. Builds trusted relationships with institutional leaders and stakeholders, managing complex sales cycles from enquiry to closure while ensuring seamless post-sale support. Collaborates cross-functionally to resolve customer needs, identify upsell opportunities, and deliver measurable value aligned to customer strategy and compliance standards.

This Advanced Associate, Sales - Enterprise, Learning and Skills role is responsible for driving revenue growth across customer existing accounts assigned to the role. This role also includes establishing new contacts through enquiries received through OneCRM and developing new business / sales. This position will primarily be responsible for managing existing accounts, supporting them in day-to-day customer related queries through escalation / assigning them to the relevant teams within Pearson.

Supporting customer accounts in resolving complex issues will be part of the role. To effectively deliver an annual sales quota, this role requires advanced skills, knowledge and experience in selling qualifications particularly vocational and higher education qualifications working with tertiary and skills / vocational training institutions, universities, colleges and schools.

This role involves contacting and working with various layers within the customer account that include their leadership, management, academic staff and other teams. Also be willing to take part in exhibitions and make customer visits when required to do so.

Be a team player working with colleagues through cross-functional engagement towards successful delivery of business and customer expectations.

The role also requires understanding of the qualifications market, ability to sell solutions in education and training and attention to detail in the execution of plans.

• Core to the role is the proactive identification and cultivation of new business opportunities among existing and new customers.

• Leveraging CRM tools and data analytics to track prospect engagement and prioritize follow-ups.

• Establishing relationships with decision-makers such as deans, department heads, program directors, and procurement officers. Work with the influencers in the industry and within institutions

• Understand the specific needs, pain points, and goals of the institution or organization.

• Demonstrate in-depth knowledge of the products or services, including curriculum, technology, accreditation, and outcomes.

• Customize recommendations and presentations to align with the customer’s strategic priorities and regulatory requirements

• Acting as a subject matter expert, staying abreast of changes in pedagogy, digital tools, and industry certifications.

• Prepare and present proposals, quotes, and contracts in consultation with the relevant teams within Pearson.

• Manage the sales cycle from initial contact through to signed agreement and handover to implementation teams.

• Long-term success in skills and higher education sales hinges on trust and relationship management. Responsibilities encompass:

• Providing ongoing support and communication to ensure client satisfaction post-sale – Be a business partner / solutions provider and the ‘Go to person’.

• Identifying upsell or cross-sell opportunities as customer needs evolve.

• Coordinating with customer success, product, and technical support teams to deliver value and resolve issues.

• Acting as a trusted advisor to educational partners, maintaining regular check-ins and sharing industry insights.

• Working closely with product, marketing, and operations teams to refine offerings and enhance the student or client experience.

• Sharing feedback and market intelligence to inform product development and…