CCTV​/Store Detective - Retail

We’re hiring a reliable, experienced Retail Store Detective!

Maintain a safe and secure environment for customers and co‑workers by patrolling, monitoring premises, and performing search procedures. All positions require the ability to work retail store business hours. Regular attendance is expected, and schedules will be offered based on the business needs and availability.

Prosegur offers a whole suite of benefit options. Prosegur believes in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.

• Alertly monitor CCTV cameras focused on protecting employees, assets, and brands. This position can remotely or directly support the prevention and apprehension of external and internal theft following company policies.
• Remain calm and communicate with on‑site assets protection security, law enforcement, and store leadership, while professionally documenting and escalating incidents.
• Circulate among visitors, patrons, and employees to preserve order and protect property.
• Guard, patrol, and monitor industrial or commercial premises to prevent safety hazards, theft, violence, or infractions of rules.
• Enforce rules, regulations, policies, and procedures, and respond to emergencies requiring security assistance.
• Write detailed narrative reports and maintain daily activity reports (DARs), including investigating and preparing reports on incidents.
• Assist customers, employees, and visitors in a courteous and professional manner.
• Monitor for irregular or unusual activity.
• Secure facility and designated areas.
• Enforce facility and company policies and procedures.

• Knowledge of the use of CCTV security systems and radio communications.
• Previous retail loss prevention/asset protection, CCTV monitoring, security, customer service, or criminal justice experience preferred.
• Must possess high integrity, trust, accountability, and work ethic.
• Effective oral and written communication skills.
• High school diploma or GED equivalent.
• Must have reliable transportation.
• Ability to stand, sit, and/or walk for long periods.
• Must be able to walk/run flights of stairs daily.
• Ability to think clearly during crisis or high‑stress periods.