Alarm Monitor
Listed on 2026-08-24
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Security
Security Systems Installation, Site Security, Security Management & Operations, Security Officer
Pro Sync is seeking passionate Alarm Monitor to provide continuous monitoring, reporting, and response coordination for security alarms, intrusion detection systems, access‑control systems, and related security equipment in support of government facilities. This position ensures the protection of personnel, property, and restricted areas by maintaining situational awareness and following established security procedures.
Pro Sync Technology Group, LLC (Pro Sync) is an award‑winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support Pro Sync's mission to "Define and Redefine the State of Possible,"
RESPONSIBILITIES- Monitor intrusion detection systems, access‑control alarms, duress alarms, and CCTV feeds to identify unauthorized activity or security incidents.
- Acknowledge, assess, and document alarm activations in accordance with established procedures.
- Dispatch security personnel or notify designated authorities in response to alarms, emergencies, or suspicious activity.
- Verify credentials, access permissions, and authorization for individuals requesting entry into controlled or restricted areas.
- Maintain detailed logs, incident reports, and activity records for all alarms, communications, and security‑related events.
- Conduct routine checks of alarm panels, communication systems, and monitoring equipment to ensure proper operation.
- Report equipment malfunctions, false alarms, or system irregularities to appropriate personnel for corrective action.
- Follow all physical security, personnel security, and information security requirements applicable to the facility.
- Support emergency response procedures, including coordination with security forces, first responders, and facility leadership.
- Maintain awareness of facility security postures, access restrictions, and operational changes that impact monitoring duties.
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