Peer Support Supervisor

Job Details

Job Location:

Monroe Community Mental Health Authority - Monroe, MI 48161

Position Type:
Full Time Education Level: High School Salary Range: $54,808.00 - $68,515.20 Salary

• Bi-weekly pay
• Vacation, sick, and personal time
• Four medical plans to choose from, eligible first day of hire
• Dental
• Vision
• Aflac
• Disability and life insurance provided by the Agency, optional buy-ups
• 401a Money Purchase Pension Plan, 401a Defined Contribution, and 457 Deferred Compensation retirement plans
• YMCA corporate discount

The Drop‑In Center Liaison / Peer Supports Supervisor is a dual‑role position responsible for (1) supervising the Peer Support Services Program and (2) providing administrative coordination to the Drop‑In Center. The position may be filled by an individual with lived experience as a current or former recipient of behavioral health services or by a candidate with at least two (2) years of experience supervising Certified Peer Support Specialists.

The incumbent must demonstrate the ability to lead through role modeling, mentoring, and recovery‑oriented practice.

• Provides administrative and programmatic supervision of the Peer Support Services Program in accordance with the Michigan Medicaid Provider Manual, Michigan Mental Health Code, Authority policies, and recovery‑oriented principles. Ensures fidelity to the peer support model, oversees staff performance, monitors documentation compliance, and supports integration of peer‑delivered services within the broader behavioral health system.

• Provides administrative coordination and organizational support to the Drop‑In Center to ensure a welcoming, inclusive, trauma‑informed, and recovery‑focused environment. Collaborates with the Drop‑In Center Director, Authority leadership, and community partners to support daily operations, implement program procedures, and promote opportunities for social connection, wellness, skill development, and community participation. This role does not provide clinical supervision of Drop‑In Center staff or oversight of Medicaid‑covered services.

• the position promotes recovery‑oriented systems of care by fostering hope, empowerment, self‑advocacy, independence, and meaningful community participation.

• Provides day‑to‑day supervision, coaching, mentoring, and performance evaluation of Peer Support Specialists in accordance with Authority policies and applicable labor agreements.
• Ensures Peer Support Services are delivered with fidelity to the peer support model, person‑centered planning principles, and recovery‑oriented practices.
• Reviews and monitors service documentation for accuracy, timeliness, completeness, and compliance with Medicaid, Authority, and regulatory requirements.
• Oversees staff scheduling, workload distribution, service assignments, activity tracking, and attendance reporting.
• Supports staff in assisting individuals to identify and pursue personally meaningful goals related to employment, education, housing, wellness, and community integration.
• Demonstrates knowledge of the Michigan behavioral health system, community resources, entitlement programs, housing supports, employment services, and other recovery resources.
• Participates in interviewing, hiring, onboarding, mentoring, and developing Peer Support staff.
• Schedules and facilitates regular staff meetings to communicate organizational information, monitor performance, identify operational needs, and reinforce recovery‑oriented values.
• Collects, analyzes, and prepares program reports, utilization data, and performance measures within established timelines.
• Assists the Department Director with licensing activities, audits, monitoring reviews, corrective action plans, and other compliance functions.
• Conducts ongoing program evaluation and provides recommendations for service improvements that enhance access, quality, recovery outcomes, and community engagement.
• Serves as a recovery role model by demonstrating mutuality, hope, empowerment, and…