Family Partner Behavioral Health Specialist; Calvert

Position

Family Partner Behavioral Health Specialist in Calvert County

Family Partner Supervisor

Non-Exempt

Flexible – Remote and In-Office

The Family Partner-Behavioral Health Specialist role supports families and loved ones experiencing mental health, substance use, problem gambling, co-occurring, or other behavioral health concerns and requires lived experience with a family member or loved one who was affected by these disorders. Following comprehensive training, the FP-BHS will provide family-to-family peer support and information on accessing and navigating systems of care. These activities will include: outreach, education and training, advocacy, information dissemination, referrals, and follow-up services to families navigating the complexities of care systems, as well as the educational system for caregivers of youth.

• Provide individualized education and support to families experiencing behavioral health challenges of their loved ones, helping them navigate social, legal, educational, and healthcare systems.
• Help families create and implement personalized plans, offering emotional support, identifying needs and strengths, and connecting families with appropriate resources, services, and community supports.
• Help families build their own community-based support networks, integrating their goals into comprehensive plans based on their specific needs.
• Facilitate the development of family plans using a strength-based approach, coordinating and helping access services, complete forms, and understand their rights.
• Ensure families are active partners in planning, implementing, monitoring, and evaluating their own plans.
• Build and maintain strong partnerships with state and local agencies and service providers across behavioral health, physical health, social services, and other relevant areas.
• Conduct training workshops for families to advocate for the needs of their family member or loved ones, including public education on Maryland Good Samaritan Law and its intent.
• Work with the PPMD team to keep an updated directory of behavioral health resources.
• Support families who have a loved one with disabilities and / or complex healthcare needs, collaborating with other PPMD staff as necessary.
• Maintain accurate and up‑to‑date files and documentation online for complete and timely data entry and reporting.
• Maintain confidentiality of family information.
• Conduct outreach and provide educational resource materials specifically regarding mental health, substance use, problem gambling, and/or co‑occurring concerns.

• High school diploma or GED.
• Lived experience with a family member or loved one affected by mental health, substance use, problem gambling, and/or co‑occurring concerns.
• Familiarity with state and local resources and how to access them.
• Personal knowledge and experience in the geographical area served, including its cultures, care systems, and resources.
• Demonstrated ability to engage families through active listening, strategic sharing, and empathy to promote a reduction in stigma, non‑judgmental relationship and feeling of connection to foster family engagement.
• Prior experience in community outreach, health care, behavioral health, education, and/or social services.
• Prior experience providing peer-to-peer or Family Peer Support Services.
• Working knowledge of Microsoft Office software, Salesforce, SharePoint, project management and learning management software, preferred.
• Strong interpersonal skills, fostering strong relationships with partners, including a high level of professionalism.
• Demonstrated commitment to teamwork and collaboration.
• Strong oral and…