Bookkeeper & Administrative Support Specialist

Prevounce Health Bookkeeper & Administrative Support Specialist – Indianapolis, IN – Full Time

Prevounce Health, a fast‑growing healthcare technology company based in Indianapolis, is seeking an onsite Bookkeeper & Administrative Support Specialist to join its dynamic team. This versatile role balances daily financial operations—such as processing accounts payable/receivable and managing Stripe billing—with key administrative tasks and customer support. Ideal candidates will have over two years of relevant experience, strong proficiency in Quick Books and Excel/Google Sheets, and a desire to thrive in a fast‑paced startup environment.

• Process accounts payable and accounts receivable using Quick Books.
• Prepare and send customer invoices.
• Record and reconcile financial transactions.
• Monitor outstanding customer balances and assist with collections while maintaining positive customer relationships.
• Process payments, refunds, and subscription billing updates in Stripe.

• Answer incoming phone calls and direct inquiries to the appropriate team members.
• Respond to general customer billing and account questions.
• Maintain organized financial and administrative records.
• Assist with other office duties and special projects as needed.

• High school diploma or equivalent required; an associate degree or coursework in accounting, business, or related field is a plus.
• 2+ years bookkeeping, accounting, administrative, or office support experience preferred.
  
  Experience with Quick Books is strongly preferred.
• Experience with Stripe or other online billing platforms is a plus.

• Fast‑paced environment – As a technology startup, we move quickly to design tools and protocols based on customer and industry feedback.
• Dynamic roles – We are a small and tight‑knit team enthusiastically tackling difficult problems in an entrenched industry.
• High expectations – We have big plans for the future and expect dedication and positive collaboration from all team members.

Hybrid remote in Indianapolis, IN 46226