Billing Specialist – Full-Time

JOB TITLE:

Billing Specialist– Full-Time

LOCATION:

Beech Grove, IN

HOURS:

1stShift, Monday through Friday, 8 AM - 5 PM

COMPENSATION: $20-24 / Hour

TRAVEL:
None (0%)

Sweeping Corporation of America (SCA) is the nation’s leading street sweeping company,operating in over 20statesand supporting more than 600 municipalities, counties, and government agencies. With over six million miles serviced annually, SCA is uniquely focused on the delivery of high-performance street sweeping, jet-vac, and environmental services. SCA has built its entire organization, its people, processes, technology, and investments around providing uninterrupted, accountable, and results-driven services tailored to the needs of our clients.

Our mission is to provide essential sweeping and environmental services that support cleaner, safer, and more sustainable communities.

As our next Billing Specialist, you'll play an important role in ensuring our customers receive accurate, timely, and well-supported invoices. In this role, you’ll generate invoices, investigate and resolve billing discrepancies, communicate with customers, and collaborate with Sales, Operations, and Collections to support accurate billing and timely reconciliations.

The job responsibilities below outline the core duties and expectations of a position, providing clarity on how the role supports Company goals. However, not all duties can be listed, and as business needs evolve, responsibilities may shift over time to reflect new priorities, processes, or technologies:

• Invoice Generation:
  Produce accurate customer invoices with appropriate backup based on sales orders, service forms, contracts, and agreements.
• Dispute Resolution:
  Investigate and resolve billing discrepancies and work with appropriate teams to determine and implement corrections.
• Customer Communication:
  Respond to customer and site inquiries related to billing and provide timely, professional assistance.
• Cross-Functional Collaboration:
  
  Partner with Sales and Operations to ensure billing information is accurate and complete and collaborate with Collections on invoice corrections and credits.
• Month-End Reconciliation:
  Work with Operations to ensure all billing is submitted accurately and on time and assist with month-end reconciliations as needed.
• Customer Updates:
  Process customer and account updates based on Customer Change Requests and other authorized communications.
• Invoice Submittal:
  Ensure invoices are submitted to customers through the appropriate method, including mail, email, customer portals, or other required channels.
• Compliance & Documentation:
  Maintain accurate billing records and supporting documentation in accordance with Company procedures.
• Regular & Predictable Attendance:
  The ability to consistently report to work on time and as scheduled, with minimal unexcused absences. This includes being present and prepared to work throughout assigned shifts, and reliably adhering to start times, breaks, and end times.

Minimum job qualifications define the essential skills, experience, and abilities needed to succeed in the role. They set the baseline for hiring but may evolve as the job and business requirements change:

• Education:
  
  High School or GED
• Experience:
  
  1 year of billing, accounts receivable, accounting, administrative, or related experience.
• Technology:
  Basic proficiency with Microsoft Office and the ability to learn and navigate ERP and billing systems.
• Attention to Detail:
  Strong attention to detail and ability to identify discrepancies and maintain accurate records.
• Communication:
  Ability to communicate effectively and professionally with customers and internal teams.
• Organization:
  Ability to prioritize multiple tasks, meet deadlines, and maintain accurate documentation.

Skills and competencies define the abilities and behaviors essential for success in the role. They guide performance expectations and may evolve as the role, team, or business priorities change:

• Accuracy & Attention to Detail:
  Ability to review billing information carefully, identify discrepancies, and produce accurate invoices.
• Organization & Time Management:
  Ab…